Frequently Asked Questions

Who can read Crossroads?

Crossroads is the voice of Royal Roads' faculty and staff, and much of the content shared is accessible to everyone. Some content is password protected and only Royal Roads' staff and faculty can read it.

Who can post to Crossroads?

All current staff, faculty and associate faculty can post to Crossroads.

What can I post?

Postings about Royal Roads people, programs or initiatives are welcome. Please ensure the information you are sharing and the language you use are appropriate for the workplace and that the content is of general interest or value to the campus community. You will need a text description and appropriate photo to post your item. 

Some other things to consider:

  • Ensure the urgency of or intent of the announcement does not require a direct distribution (ie. email, phone call) to the intended audience.
  • Ensure the content you are posting is your own (or on behalf of your department with appropriate permissions).
  • Posts may not be deleted and reposted by the user solely for the placement of where they are on the page. Users may repost about an item if there is new information to share.

How do I make a post?

You must be logged in to post to Crossroads. Once you are signed into the site, click on the little person box icon on the top, right hand side of the page. Select "Add content" and then choose either a news or event post. Fill in the form and click save when you are done. This submits the post for moderation and you will no longer be able to access it until it is published.

Why is some content password protected?

In order to make Crossroads as accessible as possible, public content appears on a landing page that is not password protected. This content can be viewed by anyone, connected to the university or not. Many of the news and events postings shared through this channel, however, are for an internal audience only. To see this content you must be logged in.

How soon can I expect to see my posting published?       

All submissions are moderated through the team at Communications and Advancement. We do our best to post items as quickly as possible, but please allow for two full business days from the time of your posting. 

Where will my posting appear and how do I decide who the audience is?

Postings will either be categorized as public or private (selected by you on the submission form).

A public posting will appear on the landing page of Crossroads and can be viewed by anyone without logging in. These postings can include items such as external media references and feature articles on staff, faculty, associate faculty, students and alumni, as well as public events. 

A private posting can only be viewed by staff, faculty or associate faculty once logged in. These postings can include items such as staffing changes/announcements (ie. new hires, maternity leaves), or messages from the executive and HR (ie. internal announcements and payroll information).

How do I change my byline from my username to my actual name?

You must be logged into Crossroads, click on the 'little person' icon at the top right of your page next to your username, and select My Account in the dropdown menu. Click on Edit in the orange bar. This allows you to edit your account settings. Fill in your name in the name field at the top of the page, and click Save. Your proper name will now appear as the author on Crossroads news and events instead of your default username.

What is the deadline for the weekly email digest?

An email digest of the week's Crossroads headlines is distributed to staff, faculty and associate faculty on Friday mornings. Please post your content to Crossroads by 3 p.m. on Thursday for inclusion in the Friday email digest.

I’m confused. Where can I go for help?

Questions can be directed to the Crossroads team in Communications and Advancement.

I have a great idea to make Crossroads even better. Who can I talk to?

We are always open to feedback and suggestions on how to make this a better communication tool for the user. Please send us your ideas!