Getting a grip on complexity
Lindstrom and MacLeod suggest health care leaders resist simplifying complex matters. Here is an excerpt:
"Complexity asks, how do things assemble themselves? Complexity looks at interacting elements and asks how do they form patterns and how do the patterns unfold given patterns may never be finished because they are open-ended. In healthcare this kind of inquiry can create reaction: traditional science does not like perpetual novelty. Newtonian laws are supposed to be unchanging. The question is whether we, as leaders, contribute to the complexity. Far too often we apply simple solutions to complex challenges. And then we are surprised that we have only scratched the surface and pulled the wrong levers."