School of Leadership Prof. Emeritus Dr. Graham Dickson recommends health leaders ask, “What do health care consumers need and how can the system leaders respond?”
In a Longwoods essay authored jointly with Hugh MacLead, Dickson discusses the contradictions and differing perspectives in the health care world.
Here is an excerpt:
“Behaviour change illuminates the first human contradiction: how does one find the reflection and practice time in a very demanding environment in which demands are insatiable, and that mitigates against these very actions? And given this circumstance, how much behaviour change can any individual take on?”