Research indicates team support workers offer critical services during disasters

Ian Bailey

Laurie Pearce, Justice Institute of British Columbia research chair and School of Humanitarian Studies associate faculty member, recommends the addition of trained volunteer team support workers to assist emergency responders during disasters.

The recommendation was based on research from a simulated 8.5 magnitude earthquake that involved emergency service leaders from the Vancouver area.

Her research was featured in The Globe and Mail July 19.

Here is an excerpt from the article:

“Maybe you’re the director of the operations centre and overwhelmed by everything happening, so you start focusing on minute detail stuff,” Ms. Pearce said. “A team support worker would observe that and say, ‘Okay, time for us to go for a break,’ and take you out and reflect back where you’re at so when you come back you better delegate what needs to be delegated.”

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